FREE SHIPPING & Returns

FREE SHIPPING

ORDER TODAY. IT SHIPS TODAY. All orders received by 4p PT (7p ET) are shipped the same day, via FEDEX or truck carrier, depending on order size. Your invoice will have tracking information printed on it, so you can follow your order right to your location. 

From the date your order is place, expect to receive it:
West Coast: 1-2 days
Southwest: 2-3 days
Mid West: 3-4 days
East Coast: 4-5 days

FREE SHIPPING applies to the 48 contiguous states, only. For Alaska and Hawaii, please contact us for a shipping quote.

We ship only to valid street addresses. Please be sure to include your BLDG, FLOOR, SUITE or APT #. Unfortunately, we cannot ship to Post Office Boxes or APO addresses. We ship to the USA 50 states only.  For Canada, please contact www.dogwastesolutions.ca  

RETURN POLICY

Customers may return items within 15 days of delivery. Dog Waste Depot will pay the return shipping costs, if the return is a result of our error. Otherwise, customers are responsible for return shipping costs. Certain health, or safety, items may not be eligible for return. Custom logo products cannot be returned. Please return in original cartons or a re-stocking fee may apply.

If you need to return an item, please Contact Us with your order or invoice number and details about the product you would like to return. We will respond, promptly, with return instructions.  

For immediate service, please call us: Mon-Fri  6a-4p  PT. We're always happy to answer any questions: 800-678-1612.