All orders received by 4p PT are shipped the same day, via FEDEX or truck carrier, depending order size. Your invoice will have tracking information printed on it, so that you can track the shipment right to your location. 

FREE SHIPPING applies to the 48 contiguous states, only. For Alaska and Hawaii, please contact us for a shipping quote, FOB  San Diego, CA 92128.

We ship to the USA 50 states only.  For Canada, please contact  


Customers may return most items within 15 days of delivery for a full refund. Dog Waste Depot will pay the return shipping costs, if the return is a result of our error or you received an incorrect or defective item, otherwise customers are responsible for return shipping costs. Certain health, or safety, items may not be eligible for return. See item description for return restrictions. Custom logo products cannot be returned. Please return in original cartons or a restocking fee may apply.

If you need to return an item, please Contact Us with your order or invoice number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Call us: Mon-Fri  6a-4p  PT. We're always happy to answer any questions: 800-678-1612.

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